We stand by the quality of our jewelry and are deeply committed to your satisfaction with every purchase.
If properly cared for, fine jewelry can become treasured family heirlooms. Store diamonds and precious metals separately, preferably in jewelry bags or wrapped in soft cloth/felt, to prevent scratching or tarnishing. Dust and other elements introduced by daily wear may cloud gemstones' brilliance and dull the luster of precious metals. Silver, like other precious metals, can oxidize with time. However, properly maintained silver jewelry improves with age and develops a lush patina. Wash with a soft-bristled brush using mild soap and warm water for at-home care.
If, in the future, your ring no longer fits, you'd prefer a longer chain, or you've experienced damage through normal daily wear and require repairing or replacing a missing accent stone, jump ring, or random part, we are here to assist with reasonable requests.
We accept exchanges on full-priced items in their original, unworn, and unused condition within 7 days of delivery, except for altered and custom orders.
All items purchased through layaway, promotions, and sales are considered final sales.
For exchanges, the customer is responsible for return shipping within 7 days and any associated costs. We are not responsible for repairing or refunding your item if it does not arrive or arrives broken. Once received, we ensure all pieces are intact and in new, unworn condition before the exchange process begins.